Privacy Policy

Last updated: December 16, 2024

Introduction

This privacy policy applies to SUBNA Private Security Services LTD (hereinafter referred to as "SUBNA", "we", "us" or "our"). We understand the importance of protecting your personal data and are committed to processing it responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Controller Information

Controller for GDPR purposes:
SUBNA Private Security Services LTD
Email: infosubna@gmail.com

What Data We Collect

We may collect and process the following types of personal data:

- Contact information (name, address, email, phone number)
- Security system data and footage
- Access control data
- Technical data (IP address, browser type, device information)
- Video surveillance footage where our systems are installed
- Information provided through our monitoring center
- Communications with our team

How We Use Your Data

We process your personal data for the following purposes:

1. Providing security services and monitoring
2. Installing and maintaining security systems
3. Managing access control systems
4. Responding to security incidents
5. Communicating about our services
6. Meeting legal obligations
7. Improving our services
8. Ensuring the security of our systems

Legal Basis for Processing

We process your personal data based on:

- Contract fulfillment
- Legal obligations
- Legitimate interests
- Your consent (where applicable)

Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

- Encryption of data
- Access controls
- Regular security assessments
- Staff training
- Secure data storage
- Monitoring systems

Your Rights

Under GDPR, you have the following rights:

- Right to access your data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal requirements and legitimate business interests.

International Data Transfers

As a Cyprus-based company, we primarily process data within the European Economic Area (EEA). Any transfers outside the EEA are conducted with appropriate safeguards in place.

Video Surveillance

For properties where we provide video surveillance:

- Footage is retained according to legal requirements
- Access is strictly controlled
- Data is stored securely
- Clear signage indicates monitored areas
- Footage is only used for security purposes

Cookies and Analytics

Our website uses essential cookies for basic functionality. We use analytics to improve our service, with data being anonymized where possible.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated to you directly or through our website.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the European Union member state of your residence, place of work, or place of the alleged infringement.